Data Retention and Retrieval for Communications Service Providers

The data management requirements driven by regulatory compliance present operational and cost burdens for Communications Service Providers (CSPs). Current regulations mandate that CSPs manage the collection and retention of communications event data for up to two years - potentially longer in some countries. These retention requirements, coupled with need for a rigorous disclosure process, create significant infrastructure costs as well as business process, operational and technical overhead for CSPs to contend with.

A solution is available to achieve compliance with minimal disruption to your business. The Secure Data Retrieval Server (SDRS) for CSPs is a proven, high-performance, cost effective and scalable appliance designed to meet current regulatory requirements such as the European Union Data Retention Directive (EU DRD). It provides a comprehensive turnkey solution that is quickly implemented and easily operated to avoid unnecessary operational burdens and increased operating costs.

This solutions brings together CopperEye's innovative data retention and retrieval technology, a robust Java-based request and disclosure system and the high performing, energy-efficient Sun Fire X4500™ server running the Solaris operating system as a "plug and comply" appliance. SDRS is suitable for the long term retention and retrieval of all electronic communications data, including fixed and mobile telephony and IP.

Further SDRS information and resources are available here.

In addition to the technical strength of SDRS, the CopperEye team consists of experts in telecommunications operations. CopperEye's product team is actively engaged with industry working parties in defining ongoing standards, ensuring that our products meet requirements as they evolve.

SDRS is fully compliant with current European Telecommunications Standards Institute (ETSI) requirements in support of the EU DRD as well as being fully compliant with the United Kingdom's communications acquisition and disclosure legislation, Regulation of Investigatory Powers Act (RIPA).

The result is a proven system:

whose performance characteristics can easily manage extreme data volumes without burdening the IT staff or infrastructure
that satisfies government regulations and supports relevant telecommunication industry standards
that is easily deployed without taking focus away from other business-critical, activities
with a proportionate footprint making it cost-effective to purchase and manage, while helping to minimize environmental impact and ongoing operational costs compared to competing solutions.

For further information

To view the White Paper: Retrieval Mechanisms within a Communications Data Retention Environment and other relevant SDRS materials click here.

"Due to its appliance approach, we have been able to implement a cost effective fully resilient and distributed solution. Further, we were able to meet our data retention requirements with minimal risk and modification to our vital business systems and with minimum distraction from our core business objectives. This would not have been possible with alternative approaches."

Gareth Niblett
Head of Information Security
KCOM Group