Success Stories
| Customer: |
 MessageLabs Ltd. |
| Business: |
Provides antivirus and anti-spam scanning, content, image and URL filtering; encryption as well as archiving and business continuity for email, instant messaging, Web services and HTTP traffic. |
| Challenge: |
Needed to implement a high-performance, cost-effective track-and-trace solution for billions of email records to give customers timely insight into the status of emails they had sent. |
| Solution: |
CopperEye Greenwich quickly indexes and provides fast query access to billions of rows of email tracking data stored in flat files on low-cost storage, without the need for a costly and complex database or data warehouse architecture. |
| Benefits: |
• Improved customer service by dramatically reducing the turn-around time for queries;
• Reduced cost to service queries through customer self-service;
• High-performance, quickly implemented solution allowed project to meet deadlines;
• Small, cost-effective hardware footprint and dramatically lower total-cost-of ownership compared
with database or warehouse solutions
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